Privacy Policy

Last Updated: February 16, 2026

1. Introduction

Welcome to SportPulse. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: First name, last name, username, and profile picture.
  • Contact Data: Email address and telephone number.
  • Location Data: City, and approximate latitude/longitude for venue discovery.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Activity Data: Game scores, match history, skill ratings (TrueSkill), and teammates.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your orders (e.g., venue bookings).
  • To manage our relationship with you.
  • To enable you to partake in a prize draw, competition or complete a survey.
  • To improve our website, products/services, marketing, customer relationships and experiences.
  • To calculate player ratings and match you with suitable opponents.

4. Cookies and Tracking

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following types of cookies:

  • Essential Cookies: Required for the operation of our website (e.g., authentication cookies).
  • Preference Cookies: Allow us to recognize you and remember your preferences (e.g., dark mode).

5. Third-Party Services

We may share your data with the following third parties for specific purposes:

  • Google (OAuth): For secure authentication.
  • Venues: When you make a booking, we share necessary details with the venue.

We do not sell your personal data to advertisers.

6. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@sportpulse.com