FAQ & Support
Find answers to common questions or reach out to our support team.
Q: How do I reset my password?
A: You can reset your password from the login screen by clicking "Forgot Password". Follow the email instructions to set a new one.
Q: Can I change my username?
A: Yes, you can update your profile details including your username in the "My Profile" section settings.
Q: Can I cancel a booking?
A: Yes, you can cancel up to 24 hours before the slot time for a full refund. See our Cancellation Policy for more details.
Q: How do I pay?
A: We support all major credit cards and UPI via our secure payment gateway. Payment is required to confirm a booking.
Q: How do I join a tournament?
A: Go to the "Tournaments" tab, select an upcoming event, and click "Register". You may need to create or join a team first.
Q: What is TrueSkill?
A: TrueSkill is our rating system that calculates your skill level based on match results. It helps us match you with players of similar ability.
Still need help?
Our support team is available to assist you with any unresolved issues.
Contact Support